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Age: Adult

Looking to lower your internet bill? Drop in for one-on-one assistance registering or exploring low-cost high speed internet options and financial assistance programs. Due to the drop in nature of this program, you may experience a brief wait time while other patrons are assisted. 

If you plan to register for the Emergency Broadband Benefit program with our assistance, you will need to bring at least one of the following documents.

  • A letter of official document from one of the qualifying assistance programs
  • Proof of current income (tax returns, social security statements, etc.)
  • ID (Driver's License, Passport, Social Security Number, etc.)
  • Proof of address (Driver's License, tax return, utility bills)
  • Proof of loss of income (layoff/furlough notice or unemployment application AND current income documents such as a 2020 tax return)
  • Confirmation of emancipated minor status (court document or certificate)

A household is eligible for the Emergency Broadband Benefit program if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.